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Frequently Asked Questions

How much do you charge for shipping?

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With just a few exceptions (e.g. furniture items), all orders over $24.99 include FREE shipping. Shipping is calculated at checkout.

Which methods of payment do you accept?

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We accept American Express, Discover, MasterCard and Visa cards.

When will I get my order?

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The typical delivery timeframe is between 5 to 7 business days depending on product availability. Please visit Shipping & Returns for more details.

How do I return an order?

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Yes, we do accept the returns.If you receive a damaged or defective product, simply reach out to us at However, exclusions may apply. Please visit Shipping & Returns for more details.

How can I track my orders?

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All your orders can be tracked on in My Account page. Once the order has shipped, you will be provided with a tracking information. Note that if you ordered multple items, your order may inlude separate delvery dates and tracking information.

Will you price match a cheaper product that I found elsewhere?

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Products purchased in our store at are eligible for a 100% Price Match Guarantee. Visit Price Match Guarantee page for more details.

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